FCTI - Blog

A Turn in the Right Direction: How and Why You Should Respond to Reviews

Posted by Rebecca Hellmann on Jun 26, 2019 6:45:00 AM

You sit down at your desk; open your email, application, or browser; and there it sits — a review notification. Whether positive or negative, how you and your business react will be a significant indication to others of your brand’s personality and customer service.

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Topics: credit union marketing, bank marketing, social media marketing, social media, seo, review

“I Don’t Think It Means What You Think It Means.” 5 Tips On How to Make the New SEO Work for You.

Posted by Rebecca Hellmann on May 29, 2019 6:45:00 AM

In the past year, Google made quite a few changes to the functionality and operation of their SEO algorithms. Rather than relying solely on web crawls and machine analysis, the company has implemented human “quality raters” into the mix. As a result, traditional quick hacks such as adding new internal links or repurposing other sources are no longer a reliable way to ensure sustainable SEO performance.

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Topics: credit union marketing, bank marketing, seo, search engine optimization