The cumulative experience of your account holder is the only genuinely durable competitive advantage you have. It is not your interest rates. Nor is it your locations or convenience. Everything rides on the consistent delivery of positive client experiences, or CX.
Deliver Better Digital Conversion Experiences For Your Account Holders
Posted by
Rebecca Hellmann on Feb 20, 2019 6:45:00 AM
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Topics: credit union marketing, bank marketing, digital banking, banking preferences, customer experience, member experience