FCTI - Blog

Benefits of Implementing Surcharge-Free Transactions at Retail ATMs

Posted by Rebecca Hellmann on Mar 28, 2018 9:47:00 AM

It’s no secret that banks and credit unions are changing the ways they provide services to their account holders – pushing for less expensive service channels such as web portals, mobile applications, and ATMs. As a result, the number of available bank branches has dropped over forty percent (40%) since 1980, according to a recent study Teller Line Study from FMSI. Now, most U.S. consumers still choose to get their cash from an ATM – often loading up on cash five or more times per month. Financial Industry experts, citing the change to bank retail delivery, predict a focus on increasing ATM availability – resulting in a significant push for banks and credit unions to find ways to offer surcharge-free transactions.

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Topics: surcharge-free transactions, surcharge transactions, ATM users, grow foot traffic

Surcharge Trends Could Have a Big Effect on Your ATMs

Posted by Rebecca Hellmann on Feb 6, 2018 11:45:00 AM

A new industry trend report shows a marked preference among consumers for fee-free ATM access. In fact, seventy-nine percent (79%) of respondents stated surcharge-free (SF) is “very important” or “essential” for their banking needs. Fee-free ATM access was even more important to survey respondents than nearby branches.

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Topics: surcharge-free transactions, surcharge transactions, grow in-store revenues

Free Download: In-House Versus Turn-Key ATM Operations

Posted by Rebecca Hellmann on Jan 12, 2018 2:00:00 PM

ATMs are considered a lucrative addition for many establishments. Studies have found that a standard on-site ATM can increase sales as much as eight percent. In addition, twenty-five percent of cash withdrawn at the ATM is typically spent on premises. The percentage of spend increases to as much as seventy-five percent for entertainment venues such as bars and restaurants.

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Topics: grow foot traffic, grow in-store revenues, surcharge transactions