FCTI - Blog

Your Value Proposition Bites. But It Doesn't Have To.

Posted by Rebecca Hellmann on Jan 2, 2019 9:30:23 AM

A value proposition is the ‘essence of strategy’ – a statement that represents the core strategy and describes the distinctive competitive advantage of your business.  Originally coined in 1985, a ‘successful’ value proposition should act as a foundation for ongoing relationships as well as a way to communicate true differentiation from the competition. (Frow et al. 2014) In fact, a study performed by the CTBC Financial Management College in Taiwan found perceived value is the most important aspect in generating brand loyalty.

Read More

Topics: content marketing, bank marketing, credit union marketing, digital marketing

Free Download: Consumer Banking Preferences Go Remote & Digital

Posted by Rebecca Hellmann on Dec 26, 2018 6:33:00 AM

Businesses are investing in self-service. The Harvard Business Review
has reported digital app orders for Taco Bell average 20% more
in revenue than orders made at the store (SalesForce). According
to Food Tech Connect, 35% of 18 to 34-year-olds like to use smartphones
or tablets to place their orders. 40% would rather make a
mobile payment as well.

Read More

Topics: digital marketing, digital banking, banking preferences, credit union marketing, bank marketing, mobile banking

[Video] GoldiLocks and the Three ATM Solutions

Posted by Rebecca Hellmann on Dec 22, 2018 10:14:00 AM

Consumers are becoming increasingly reliant on self-service. And their attitude toward financial services is no different. But, with more account holders turning to remote and digital solutions, how is a financial institution supposed to stay convenient and top-of-mind?

Read More

Topics: video marketing, self-service, credit union marketing, bank marketing, digital marketing, atm marketing

6 Trends & Insights to Keep Your Email from Drowning

Posted by Rebecca Hellmann on Dec 19, 2018 6:03:00 AM

More than sixty percent (60%) of those 25+ would prefer companies to contact them through email, according to the Adobe “Email Use 2017 – US Report”. There are 3.7 billion worldwide email users and around 3,104,450,712 legitimate emails sent every hour. Experts anticipate continued growth in active email accounts from 6.32 billion to 7.71 billion by 2021.

Read More

Topics: email marketing, credit union marketing, bank marketing, digital marketing

3 Content Marketing Pitfalls...and How to Avoid Them

Posted by Rebecca Hellmann on Dec 5, 2018 6:03:00 AM

You are 475 times more likely to survive a plane crash than click a banner ad, according to Business Insider. Or 31.25 times more likely to win a prize in the Mega Millions. Or 112.5 times more likely to complete NAVY SEAL training. You get the idea. Advertising isn’t what it used to be.

Read More

Topics: bank marketing, credit union marketing, omni-channel marketing, digital marketing, content marketing

Your Financial Brand needs to Boost Financial Wellness

Posted by Rebecca Hellmann on Nov 28, 2018 6:03:00 AM

Millennials (1977-1995) and Generation Z (1996 to 2015) will represent nearly two-thirds of the world population by 2019. These two generations have hardly lived without computers and smartphones and have heralded the wide-spread use of tablets, smart phones, social media, and texting. They have also brought forth increasing consumer demand for security, personalization, and self-service.

Read More

Topics: financial literacy, self-service, bank marketing, credit union marketing, digital marketing

New Study Shows Significant Growth in Preference for Remote Banking

Posted by Rebecca Hellmann on Nov 20, 2018 6:03:00 AM

Over half of consumers (56%) now prefer mobile and online banking to traditional branch interactions, according to a recent study produced by Fiserv in conjunction with The Harris Poll.  A similar survey of 6,000 banking customers by Gallup earlier this year reported corresponding results – with fifty-three percent (53%) of respondents noting a preference for digital banking over personal service. This consumer feedback is indicative of a general shift away from dependence on branch proximity in favor of digital and remote interactions.

Read More

Topics: bank marketing, mobile banking, credit union marketing, digital marketing

Michigan Legacy Inks ATM Ad Deal

Posted by Rebecca Hellmann on Nov 13, 2018 10:58:30 AM

Story by Tina Orem. Originally posted on Credit Union Times.

A new multiyear partnership between Michigan Legacy Credit Union and ATM technology company FCTI is putting customized ads for the credit union’s products and services on ATM screens at 7-Elevens throughout the United States, according to an announcement from the partners.

Read More

Topics: credit union ATMs, credit union marketing, omni-channel marketing, atm marketing, digital marketing

5 Simple Steps to Increase Website Conversion

Posted by Rebecca Hellmann on Nov 13, 2018 6:03:00 AM

Websites offer a key component for financial institutions to facilitate remote banking for their account holders. However, as we are further immersed in the digital era, an online presence has also become a heavy player in presenting the public image of the bank or credit union. Your web page is either where research on your institution begins or ends…for new accounts as well as cross-sell opportunities.

Read More

Topics: website conversions, bank marketing, digital marketing, credit union marketing, INBOUND2018

PRESS RELEASE - Michigan Legacy Credit Union Partners with FCTI to Deliver Dynamic Messaging to Cardholders at 7-Eleven® Locations Throughout the US

Posted by Rebecca Hellmann on Nov 6, 2018 6:03:00 AM

MBA® Screen Upgrade program delivers custom messages to Michigan Legacy Credit Union cardholders at over 8,000 7-Eleven stores nationwide.

Read More

Topics: press release, self-service, credit union ATMs, credit union marketing, atm branding, atm marketing, digital marketing